Recent Posts

SERVPRO Restoration Story - Mold Remediation

9/1/2020 (Permalink)

When it comes to mold, getting to the source of the issue quickly is important! At SERVPRO of Northwest Fort Worth our highly trained mold remediation specialists are here to help when you need it. We know dealing with mold problems can be confusing, but our team will take you through every step of the remediation process. 

Here is a testimonial from one of our customers who needed mold removed from their home:

“When I saw black mold coming out of my vents, I was very worried. However, the crew that came to my house explained the cleaning process and everything was done that day. Thank you. Great job.”

— Aja in Fort Worth, TX

What is Mold?

Mold is made up of microscopic pores that naturally exist almost everywhere there is air. But there are definitely types of mold you do not want in your home, and many create allergens and irritants. To be safe you should any mold with caution – stay out of affected areas and don’t touch or disturb the mold until experts arrive. In some cases, there may be multiple strains of mold in the same home or business. Check out more mold damage tips here.

How Does Mold Grow?

A little bit of mold can become a much bigger problem in just a few days' time. It can enter your home through the air and travel through HVAC units to moisture rich environments in the structure. Mold can spread through a home or business in less than 48 hours, and doesn’t need much to grow quickly! A source of moisture, warm temperatures, and building materials like wood or drywall is all it needs to grow.

Mold Remediation Experts

SERVPRO of Northwest Fort Worth has the knowledge and equipment to take care of mold problems in your home or business. Our team of professionals specialize in areas such as:

  • Applied Microbial Remediation 
  • Water Damage Restoration 
  • Applied Structural Drying 

Have a Mold Problem? Call Us Today – (817) 663-8105

Commercial Water Damage Restoration

8/24/2020 (Permalink)

While we can’t stop storm season, we can help repair water damage that may occur at your business from heavy rain or flooding. Whether you have a 10,000 square foot warehouse with an inch of standing water or a leak in your office break room, SERVPRO of Northwest Fort Worth can take care of the problem! Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Our team knows that getting back to work is a top priority for our clients, so starting the cleaning and restoration process quickly is important when it comes to commercial water damage. 

Complete Water Damage Restoration

SERVPRO of Northwest Fort Worth doesn’t just stop when the water is removed. We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property. We make sure all materials are down to proper moisture levels and provide in-depth cleaning and restoration services such as:

  • Microbial Remediation 
  • Water Damage Restoration 
  • Applied Structural Drying 
  • Odor Control 
  • Upholstery and Fabric Cleaning 

Advanced Technology & Techniques

With highly skilled technicians and industrial grade drying equipment, SERVPRO has the tools and experience to take care of all types of commercial water leaks. Our high-quality dehumidifiers, air movers, extraction units, and other specialized technology help us dry spaces quickly and efficiently. We focus on removing any moisture before it can spread to other materials and cause more damage. Our team even uses sensitive moisture detection equipment, like infrared cameras, to thoroughly search for water through the ceiling, flooring, and walls!

Get commercial water damage cleaned up fast with SERVPRO of Northwest Fort Worth. We offer 24/7 emergency services because we know that storm and water damage doesn’t always wait for business hours.

SERVPRO Restoration Story - Water Damage

8/17/2020 (Permalink)

We know when homeowners call SERVPRO of Northwest Fort Worth, it's usually because they need our help right away! With water damage, it's important to start the cleaning and restoration process as soon as possible, and you can count on our team to be there.

This testimonial shows how we help homeowners through the water damage restoration process:

“On Friday evening June 19th, 2020, my husband pulled into our driveway into a puddle of water. The driveway is on the kitchen side of our home. He didn't think anything of it until he walked in the house and there was 2 to 3 in of water on our floor throughout our home. A water line (for fridge ice maker) behind one of our cabinets had busted. We contacted our insurance company, who gave us three names to choose from. Not knowing any of the companies I said give me the one in the middle. Turns out the one in the middle was SERVPRO and I couldn't have gotten luckier. Plus the next day I was told by my brother (who is in the service industry and knows these companies) that I had gotten the best in the water restoration business. They came out on Friday night as soon as they could get a crew together. They finished getting as much water up as possible (we had started it while waiting) and set up the drying equipment in our home. They explained in detail how the process would work. Our home needed a 4 day dry and they came out each day to check progress. Rodney was my main contact and he did a fabulous job. Keeping me informed and working with my schedule on when he could check equipment and progress. Matt came out twice to check on things and also did a great job in helping me explain things to our insurance company. I highly recommend this company and I hope to never need them again but if I do I won't hesitate to contact them!!” - Vicki M


While every water damage situation is slightly different, our proven restoration process generally follows these steps:

1 - 24/7 Emergency Contact

The restoration process begins as soon as we are called. Our services are available around the clock no matter how large or small the project, and we deploy a team as soon as possible to try and prevent any damage from worsening. This step involves answering a few questions over the phone so we can get the details and start our assessment.

2 - Inspection & Water Damage Assessment

Before we can come up with the best solution our team needs to figure out exactly what the situation is. This begins with a damage assessment which includes:

  • Identifying and stopping the water source.
  • Identifying the type of water damage and contamination level.
  • Surveying premises to determine the extent of water damage while performing a complete safety inspection.
  • Moving or blocking furniture and belongings to help prevent stains on flooring.

3 - Water Removal or Extraction

This next part of the process is when our team uses pumps and truck-mounted vacuum units to easily remove thousands of gallons of water if needed. We also offer a move out service to help protect belongings during extensive restoration projects.

4 - Drying & Dehumidification

At this point in the water damage restoration process, the majority of the water has already been removed. It might even look dry! However, the flooring, walls, and other areas may have absorbed water that can cause serious damage. To make sure these areas are also dry our team will set up specific dehumidification equipment based on temperature, room size, and humidity. We then closely monitor the drying process and equipment to make sure all materials return to acceptable moisture levels.

5 - Cleaning & Sanitizing

Once things are dry again, the next step is making sure the walls, ceiling, flooring, and belongings are clean and odor-free. This part of the process might include:

  • Restoration of belongings or keepsakes.
  • Odor removal and deodorization with industrial-grade air scrubbers and fogging equipment.
  • Sanitizing with antimicrobial, antibacterial, or disinfectant treatments based on the level of water contamination. 
  • Disposal of damaged materials with the guidance of the client or insurance adjuster.

6 - Restoration

The last step in the water damage restoration process is the actual restoration of the space to its previous, undamaged state. Some projects may need minor drywall repairs, flooring replaced, or a fresh coat of paint,  but others may need more serious reconstruction depending on the level of damage. SERVPRO of Northwest Fort Worth offers everything from building services and reconstruction, to minor repairs. We can even provide emergency building services, such as roof tarps or temporary fencing.

Northwest Fort Worth Damage Restoration Company Offers Fireworks Safety Tips

6/30/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Northwest Fort Worth urges people to be safe when using fireworks.

Celebrating July 4th with fireworks is a great American tradition. Residents of Northwest Fort Worth are no exception to this longstanding tradition of celebrating the nation’s independence. SERVPRO of Northwest Fort Worth, a fire damage restoration company, recommends that people be cautious when using fireworks.

Fireworks Can Be Dangerous

The National Fire Protection Association provides these fireworks fire and injury statistics to drive home the potential danger that can arise from improperly handling fireworks.

“Fireworks started an estimated 19,500 fires in 2018, including 1,900 structure fires, 500 vehicle fires, and 17,100 outside and other fires. These fires caused five deaths, 46 civilian injuries, and $105 million in direct property damage. In 2018, U.S. hospital emergency rooms treated an estimated 9,100 people for fireworks-related injuries; half of those injuries were to the extremities and 34% were to the eye or other parts of the head. Children younger than 15 years of age accounted for more than one-third (36%) of the estimated 2018 injuries. These injury estimates were obtained or derived from the U.S. Consumer Product Safety Commission’s 2018 Fireworks Annual Report by Yongling Tu and Jason Ng.”

How to Stay Safe When Using Fireworks

Fireworks are essential to many holiday celebrations, but they also can be dangerous. The Texas Department of Insurance offers these fireworks safety tips to know to have fun with fireworks and stay safe.

  1. Follow local rules.

Some areas only permit certain types of fireworks, and most areas do not allow fireworks within city limits or during burn bans. Follow the local law and contact the local fire officials if there are any questions.

  1. Find out if a permit is required.

Organizers will need a permit from the local fire department if they are having a fireworks show for a group of people that is fifty or larger.

  1. Hire licensed professionals.

If someone is hired to put on a display for a group, make sure they have a Texas pyrotechnic operator’s license. To find out if someone has a Texas license, contact the State Fire Marshal’s Office at 1-800-578-4677 or

  1. Confirm that fireworks are legal in the area.

Fireworks can be sold only certain times of the year, typically during a week or so leading up to a major holiday. Besides July 4th and New Year’s, Texas counties have the choice of also including Texas Independence Day (March 2nd), San Jacinto Day (April 21st), Cinco de Mayo (May 5th), and Memorial Day. Anyone can use fireworks any day of the year as long as they are not banned in the area where they are being used.

  1. Be safe!
  • Children should never use fireworks. An adult should always be nearby when children are near fireworks.
  • Alcohol and fireworks are a disastrous combination.
  • Carefully follow the instructions on the firework.
  • Avoid shooting fireworks near dry grass, brush, or other materials that can easily catch on fire.
  • Never aim fireworks in the direction of a person, animal, house, or structure.
  • A bucket of water, garden hose, or another water source should be kept nearby in case of emergencies.

SERVPRO of Northwest Fort Worth provides these fireworks safety tips as a public service to the residents of Fort Worth, Saginaw, Haslet, Avondale, Eagle Mountain, Pecan Acres, and Blue Mound in the hopes that everyone will have an enjoyable, safe, and patriotic July 4th.

Fire and Water Damage Restoration Process

When a home or business is dealing with the aftermath of a fire, the damage that it can cause to the property structure and valuable possessions can be extremely devastating. Here at SERVPRO, the team understands the stress, confusion, and all the emotions that are present when dealing with this kind of ordeal. The SERVPRO technicians are highly skilled and certified, as well as equipped with fire damage restoration equipment to take special care of the client’s property and possessions. The SERVPRO team will be there with the customer every step along the way to explain the process to help get them through this stressful time.

After the fire trucks leave, the home or business likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO has the specialized fire restoration training needed to restore a home to its pre-fire condition.

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate the process for the typical fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when a customer calls SERVPRO. A representative will ask questions regarding the fire damage event that will help SERVPRO respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

SERVPRO technicians carefully inspect and test adjoining rooms of the property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the team can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (If Water Damage Is Present)

The water removal process begins almost immediately and removes the majority of the water. SERVPRO technicians then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot From All Surfaces

Specialized equipment and techniques are used to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

Skilled technicians clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. SERVPRO employs a variety of cleaning techniques to restore belongings to their pre-fire conditions. The SERVPRO specialists are also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting a home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.


SERVPRO OF Northwest Fort Worth hopes that July 4th celebrations will be safe, enjoyable, and fire-free. The team of fire and water damage experts is proud to serve the local communities of Fort Worth, Saginaw, Haslet, Avondale, Eagle Mountain, Blue Mound, and Pecan Acres. For more information about fire and water damage restoration, visit the SERVPRO of Northwest Fort Worth website at Contact the office by phone at (817) 232-3333.

Northwest Fort Worth Water Damage Specialists Handle HVAC Leaks

6/1/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Northwest Fort Worth can provide restoration services for any type of water damage situation, including an HVAC drain pan overflow.

For some mysterious reason, the HVAC system was not cooling. Instead, it was blowing warm air, and in a few hours, it would be midday in Texas. Not wanting to spend the afternoon sweltering in the summertime Texas heat, the homeowner, Jason, followed an HVAC checklist he found online. It seemed simple enough to troubleshoot before calling in a technician. Here are the simple DIY HVAC troubleshooting steps Jason followed:

  1. Check the thermostat.

It should be in the “automatic” position.

  1. Replace a dirty filter.

Filters clogged with dirt and animal hair restrict airflow, reducing the ability of the unit to cool and forcing it to work harder. The increased production of condensation and moisture has its own set of problems if the drain pipe is clogged or the drip pan is leaking.

  1. Check for a duct malfunction.

If air is not coming from a vent, the duct may have come loose, or it may be obstructed. This part of the troubleshooting process may be more involved than a simple visual check and may require a technician, especially if one of the vents is not delivering any air.

  1. Clean the area around the compressor.

If dry leaves and debris pile up next to the compressor unit, it may not be able to draw in sufficient air to cool the home. Sometimes vines can overtake the outside unit and restrict airflow.

  1. Clean dirty coils.

Examine the coils for mold and grime. Dirty coils do not function efficiently, and they cause the system to work harder and produce more moisture, which can cause other problems.

  1. Clear a clogged condensation drain.

Air conditioners work in part by removing humidity from the air through condensation. Depending on the system, the condensation drain hose takes the water to a floor drain or to the outside of the home. Condensation drains can become blocked by mold, algae, and a host of other items. When this happens, some AC units will stop cooling while others will shut down completely. If the unit does not have a shut-off system, the condensate drain pan can overflow. In any case, having a reputable HVAC company check the system annually is money well spent and brings peace of mind.

After following the troubleshooting tips, Jason discovered that his HVAC filter needed to be replaced, and the coils required professional cleaning. A year’s worth of debris and vines were suffocating the outside compressor unit, and the condensate drain pipe was clogged with sludge. The overflow water from the drain pan had ruined the flooring, soaked the insulation under the floor, and caused the ductwork and a large section of insulation to come loose from the floor joists. The hidden mess needed immediate attention.

The HVAC technician who came out to service the unit discovered the mini-flood and urged Jason to call in a water damage restoration company to inspect and assess the problem and begin the process of restoring the home to normal. Working in a cramped crawl space, handling wet and moldy insulation, and breathing contaminated air did not sound healthy or safe, so Jason followed the tech’s advice and took the first step to start the water damage restoration process.

Why Do Homeowners Choose SERVPRO of Northwest Fort Worth?

SERVPRO of Northwest Fort Worth is dedicated to immediately responding to a water damage disaster of any size because a fast response limits further damage and reduces the overall cost of cleanup and restoration. The highly trained water damage restoration technicians are specialists who have the experience, expertise, and advanced training to dry a property quickly and thoroughly.

SERVPRO of Northwest Fort Worth uses scientific drying methods and provides validation and documentation that the property is dry and that the job is complete.

Specialized equipment and products extract standing water and efficiently dry the wet area. The technicians finish the job with professional-grade cleaning, sanitizing, and deodorizing products for the comfort and safety of homeowners like Jason.


Choose SERVPRO of Northwest Fort Worth for water damage restoration. With 24/7 emergency service, SERVPRO is the locally owned and operated leader in the restoration industry, and the company is a valued member of the Fort Worth community. The use of advanced restoration and cleaning equipment, along with the ability to coordinate project services with the client’s insurance company, make SERVPRO of Northwest Fort Worth the best choice for residential and commercial water damage restoration.

For more information about damage restoration in Fort Worth, TX, visit the SERVPRO of Northwest Fort Worth website at To speak with a customer care specialist, call (817) 663-8105.

As Your Business Reopens, Make it Clean

5/7/2020 (Permalink)

Green Ozone Machine Ozone Generator

Has your office been closed up for awhile?

As the country prepares to go back to work and office doors open, the stagnant air may hit you in the face. Many work spaces have not been maintained regularly. Once the doors open, you may discover a water leak that has gone unnoticed for awhile. Or maybe someone forgot to take out the trash or clean the refrigerator before the doors closed. 

SERVPRO of Northwest Fort Worth has technicians certified by the Institute of Inspection, Cleaning, and Restoration (IICRC) who are trained to handle malodors from smoke, mold, and other sources. We have several techniques and use specialized equipment. These processes don't just cover-up or mask the odors but instead eliminates them at the source. A few examples:

Ozone Generator

Hydroxyl Generator 

Air Filtration Device such as Air Scrubber

SERVPRO of Northwest Fort Worth is here to help. Call us at 817-232-3333.

We are Cleaning Experts

3/19/2020 (Permalink)

Virus molecule and person with surgical mask on We are prepared to clean and disinfect your home or business.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northwest Fort Worth, 817-232-3333.


What is a Mold Protocol?

3/11/2020 (Permalink)

Table of Contents from a mold protocol Table of Contents from a Mold Protocol.

If you suspect you have mold growing in your home, either by seeing it or smelling it, you will likely need a mold assessment. Mold work is regulated in the state of Texas and requires a licensed mold assessor and licensed mold contractor. SERVPRO of Northwest Fort Worth is a mold contractor who can perform the mold remediation. A mold assessor is a separate company that tests the suspected mold and writes a protocol, a plan of action, for the mold contractor to follow in order to remediate the mold. 

So what does a protocol contain? It begins with interviewing the property owner or tenant about their concerns. Next is the site assessment which includes moisture and temperature readings, air sampling and direct sampling, and gathering room dimensions for the sketch. All of this information, along with the lab results from the samples obtained, are written into a report or protocol. The report also contains specific guidelines for the mold contractor to follow including what materials to remove and where containment should be placed. The protocol is a living document meaning it may need to be adjusted as the project progresses if more or less mold is found. 

After the mold remediation project is complete, the mold assessor will usually perform a clearance test to insure the mold has been removed. Both the mold assessor and the mold contractor can then sign The Certificate of Mold Damage Remediation. 

If you suspect you have mold in your home, call us at 817-232-3333 and let the professionals remediate it correctly. 

SERVPRO of Northwest Fort Worth is a Certified Firm in Fort Worth, Saginaw, and Haslet, TX

3/10/2020 (Permalink)

Certificate of Certified Firm 2020 Certified Firm with the IICRC

There are so many restoration companies in the DFW metroplex area how do you know which ones to trust? One way is to ask if their technicians are certified. The Institute of Inspection Cleaning and Restoration (IICRC) is a Certification and Standards Developing Organization (SDO) and is the non-profit agency that sets the standards for the inspection, cleaning, and restoration industries. 

In order to become certified, technicians must attend class and pass a certification exam. Then each year, technicians are required to complete continuing education classes in order to keep up to date on the latest industry standards. There are 25 different certifications with the IICRC. 

SERVPRO of Northwest Fort Worth is the only IICRC certified firm company in Haslet, Saginaw, or Blue Mound, TX. We are licensed, bonded, and insured. When you call us at 817-232-3333 you can be sure an experienced, qualified technician will be at your door quickly. 

SERVPRO's Disaster Recovery Teams

3/4/2020 (Permalink)

Large tent and semi trailers in Macy's parking lot The Disaster Recovery Team is always here to help.

Mother Nature has a way of reminding us who's in charge sometimes. Whether it be floods or fires, SERVPRO of Northwest Fort Worth is always here to help. We are part of a network of over 1,700 franchises nationwide. SERVPRO has 3 Storm Command Teams as well as Large Loss Disaster Recovery Teams. We have a motto of "One Team" which means we all work together to help communities get back to normal. 

Our franchise has personally had the honor of helping in the following storm events:

  • 2017 Hurricane Harvey in Houston
  • 2016 Hurricane Matthew
  • 2016 Hail Storm Wylie, TX
  • 2015 Carolina Floods
  • 2014 Polar Vortex
  • 2013 Colorado Flooding
  • 2013 Flooding in Bryan/College Station

As the Spring storm season approaches, SERVPRO of Northwest Fort Worth is prepared and ready for Mother Nature. Give us a call at 817-232-3333 24 hours a day 365 days a year.