Recent Posts

We are Cleaning Experts

3/19/2020 (Permalink)

Virus molecule and person with surgical mask on We are prepared to clean and disinfect your home or business.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northwest Fort Worth, 817-232-3333.


What is a Mold Protocol?

3/11/2020 (Permalink)

Table of Contents from a mold protocol Table of Contents from a Mold Protocol.

If you suspect you have mold growing in your home, either by seeing it or smelling it, you will likely need a mold assessment. Mold work is regulated in the state of Texas and requires a licensed mold assessor and licensed mold contractor. SERVPRO of Northwest Fort Worth is a mold contractor who can perform the mold remediation. A mold assessor is a separate company that tests the suspected mold and writes a protocol, a plan of action, for the mold contractor to follow in order to remediate the mold. 

So what does a protocol contain? It begins with interviewing the property owner or tenant about their concerns. Next is the site assessment which includes moisture and temperature readings, air sampling and direct sampling, and gathering room dimensions for the sketch. All of this information, along with the lab results from the samples obtained, are written into a report or protocol. The report also contains specific guidelines for the mold contractor to follow including what materials to remove and where containment should be placed. The protocol is a living document meaning it may need to be adjusted as the project progresses if more or less mold is found. 

After the mold remediation project is complete, the mold assessor will usually perform a clearance test to insure the mold has been removed. Both the mold assessor and the mold contractor can then sign The Certificate of Mold Damage Remediation. 

If you suspect you have mold in your home, call us at 817-232-3333 and let the professionals remediate it correctly. 

SERVPRO of Northwest Fort Worth is a Certified Firm in Fort Worth, Saginaw, and Haslet, TX

3/10/2020 (Permalink)

Certificate of Certified Firm 2020 Certified Firm with the IICRC

There are so many restoration companies in the DFW metroplex area how do you know which ones to trust? One way is to ask if their technicians are certified. The Institute of Inspection Cleaning and Restoration (IICRC) is a Certification and Standards Developing Organization (SDO) and is the non-profit agency that sets the standards for the inspection, cleaning, and restoration industries. 

In order to become certified, technicians must attend class and pass a certification exam. Then each year, technicians are required to complete continuing education classes in order to keep up to date on the latest industry standards. There are 25 different certifications with the IICRC. 

SERVPRO of Northwest Fort Worth is the only IICRC certified firm company in Haslet, Saginaw, or Blue Mound, TX. We are licensed, bonded, and insured. When you call us at 817-232-3333 you can be sure an experienced, qualified technician will be at your door quickly. 

SERVPRO's Disaster Recovery Teams

3/4/2020 (Permalink)

Large tent and semi trailers in Macy's parking lot The Disaster Recovery Team is always here to help.

Mother Nature has a way of reminding us who's in charge sometimes. Whether it be floods or fires, SERVPRO of Northwest Fort Worth is always here to help. We are part of a network of over 1,700 franchises nationwide. SERVPRO has 3 Storm Command Teams as well as Large Loss Disaster Recovery Teams. We have a motto of "One Team" which means we all work together to help communities get back to normal. 

Our franchise has personally had the honor of helping in the following storm events:

  • 2017 Hurricane Harvey in Houston
  • 2016 Hurricane Matthew
  • 2016 Hail Storm Wylie, TX
  • 2015 Carolina Floods
  • 2014 Polar Vortex
  • 2013 Colorado Flooding
  • 2013 Flooding in Bryan/College Station

As the Spring storm season approaches, SERVPRO of Northwest Fort Worth is prepared and ready for Mother Nature. Give us a call at 817-232-3333 24 hours a day 365 days a year.

Storm Damage - Does My Insurance Cover That?

3/4/2020 (Permalink)

Baled hay in a field with storm clouds in the sky Spring storm season has arrived in North Texas.

Before he purchased SERVPRO of Northwest Fort Worth, our owner, Matthew Hicks, was a Farmers and Allstate Insurance Agent for 10 years. His background in insurance often comes in handy when dealing with insurance claims.

There are several different homeowner's policies available in Texas, some are even grandfathered. While we can't tell you exactly what type of policy you have and what is covered, most homeowner's policies cover the following:

  • Wind, Hail, and Fallen Trees
  • Lightening Strikes and Power Surges
  • Water and Ice Damage- this one can get tricky. Water that enters your home from above such as a leaking roof or window is typically covered. However, rising water or water that comes from the ground up, such as in through doorways or weep holes, is usually considered flood water and NOT covered.

We always recommend sitting down with your insurance agent at least once a year to review your coverages and especially consider your need for flood insurance from the National Flood Insurance Program. And if you do experience storm damage, know we are available to help 365 days a year at 817-232-3333.

SERVPRO Has a Chemical for That

3/3/2020 (Permalink)

Bottle of chemical cleaner SERVPROXIDE the magical disinfectant and sanitizer.

Whether it be damage from water, fire, mold, or biohazard, we have a chemical to clean it up. SERVPRO Corporate employs its own chemists who develop only the best and latest cleaning products for its franchises. There are currently over 400 different kinds of chemicals in our arsenal from deodorizers to decontaminates.  

One of our newest chemicals is SERVPROXIDE. It is an EPA registered, stabilized chlorine dioxide-based disinfectant and sanitizer. It is designed to kill harmful bacteria, viruses, and mold such as staphylococcus, e-coli, and HIV, on hard surfaces and is an effective sanitizer for soft surfaces. With a pH of 8.5-9.5, it carries the EPA's lowest toxicity rating making it safe for everyday use.  

From sewage to soot, our highly trained technicians know the best chemical and cleaning method to solve your problem in our communities of Fort Worth, Haslet, and Saginaw. Call us 24/7 at 817-232-3333.

Our New Warehouse in Fort Worth, TX

2/13/2020 (Permalink)

Mobile home and warehouse Our new warehouse to better serve our communities of Fort Worth, Saginaw, and Haslet.

2019 was a busy year for SERVPRO of Northwest Fort Worth. We were able to purchase a piece of land in North Fort Worth to build a new warehouse. The existing mobile home on the property was converted into offices so the entire 5000 square foot warehouse can hold all of our equipment. This space will also allow us more room for things such as packouts and storage of customer's personal property. We were also able to purchase the lot next to us leaving room to expand if needed. 

With all of our additional space we hope to purchase more equipment in order to always better serve our customers with the latest technologies. We thank our customers for trusting us to protect and restore their homes and businesses water, fire, and mold damage. We look forward to serving our communities. 

Toilet Leak in Decatur, TX Department Store

2/6/2020 (Permalink)

Shoe Store with wet carpet Water damage caused from a leaking toilet in the women's restroom.

What is a department store manager to do when they walk into their store in the morning and find the carpet soaking wet? They call their facilities manager who quickly calls us. We immediately dispatched a crew and was onsite within the hour. The crew began extracting water from the carpet to help alleviate further damage to wooden cabinets. They used moisture meters to determine exactly which materials and areas were wet. They removed cove base and drilled holes in the drywall for air circulation. Twenty seven air movers and two dehumidifiers were set up to quickly dry out the store and limit business interruption. The store and facilities manager  were updated daily on the progress of the job.

If your business is affected by water damage, call our highly trained technicians at 817-232-3333 to get your business back to normal as quickly as possible.  

Types of Fires and How to Extinguish Them

2/6/2020 (Permalink)

Blue and Yellow flame from a match There are three main types of residential fires.

Fires that most commonly occur in a home can be labeled into three main categories. Knowing how to extinguish different types of fire can save your home from extensive damage when seconds count. 

Class A- the most common type of house fire that involves wood, paper, plastic, trash or cloth. This could be caused by faulty chimney, a candle knocked over, or a lightening strike. These fires are the easiest to extinguish with a Class A fire extinguisher or even simply dousing with water. 

Class B- involve flammable liquid like oil, alcohol, and grease. These fires should be put out using a fire extinguisher rated for Class B or something like baking soda to cut off the oxygen supply. Adding water to this type of fire can actually make the situation worse.

Class C- electrical fires. Faulty appliances, old wiring, overloading outlets are a few examples of this type of fire. disconnecting the power source should be done first if you can do so safely. Extinguish the flames with a Class C extinguisher or baking soda. 

As soon as the fire has safely been extinguished, call the professionals at SERVPRO of Northwest Fort Worth at 817-232-3333. The faster we begin mitigation, the less damage will occur. 

Winter Weather Finally Arrives in Saginaw, TX

2/4/2020 (Permalink)

Icicles hanging in nature Winter Storm Warning in Effect until Wednesday 02/05/20.

Winter has finally decided to show us what she can do in North Texas.Punxsutawney Phil may have forecast an early Spring but Winter isn't going out without a fight. 

A Winter Storm Watch is in effect until 6pm Wednesday February 5th. Freezing rain, sleet, and snow are all expected beginning Tuesday night through Wednesday. Winter precipitation will be heaviest from 3am to 10am. Wind chills could be in the teens and twenties. Counties west and northwest of the DFW Metroplex will be the most affected. Significant travel impacts can be expected as well.  

Remember to bring in pets or provide adequate shelter. Cover outside plants to keep them from freezing. Cover outside faucets. Set inside faucets on a slow drip. Open cabinets with plumbing on exterior walls to circulate warm air and keep pipes from freezing. And remember to keep SERVPRO of Northwest Fort Worth's phone number handy just in case - 817-232-3333.