What our Customers say...


Very professional. Arrived when they said they would and completed the work quickly.

These guys really are available 24 hours a day. I can't believe a real person answered the phone at 3 am. Thank you for helping us.

Will and Kade were great. I was pleased with the level of service they provided.

As a small business owner, I can't afford to not be open. Thank you for helping me quickly and getting me back in business.

Gran trabajo! Gracias por todo.

I never would have guessed some of the furniture from our fire could have been saved. You guys do amazing work and I am so thankful.

When I saw black mold coming out of my vents, I was very worried. However, the crew that came to my house explained the cleaning process and everything was done that day. Thank you. Great job.

SERVPRO of Northwest Fort Worth was great to work with. They informed me about the process and stuck to their estimate amount.

I was worried I would be out of pocket a lot of money when mold was discovered in our kitchen. Matthew worked with my insurance company to get as much covered as possible, saving me thousands of dollars.

The crew was great. They truly made it, "Like it never happened."

The SERVPRO Team of Northwest Fort Worth was awesome.  They came up to Kansas City from Fort Worth to help with the overload created by extensive flooding in the area. Great group of guys, super hard workers, and really courteous.  I would highly recommend their services to anyone in need. My particular situation was 5' of water in a 1200 sq. ft. basement - it was a nightmare but these guys were real pros. Thanks to Mathew Hicks, Cade, Colby, William and Kyle. You all rock!  Thanks again.

Very friendly and helpful.

I was highly satisfied.

Matt provided great service.

Matt was great!

Thank you for a GREAT job!

Great job!

All team members were awesome! Great job!

When I had a smoke-damage problem,SERVPRO of Northwest Fort Worth immediately responded to my call. I was very pleased at how fast they interacted with my insurance company. Everyone was friendly, cheerful, and good workers. They got the problem resolved quickly, so now my house is just like new... as they say, "Just like it never even happened." I am more than satisfied with the professional and friendly help I got from SERVPRO.

Thank you for your help in a time of need. Service was courteous and helpful! Thank you!

Great Job!

The crew was wonderful and very personable. I will gladly use again!

Absolutely the best service, very professional, timely and excellent work performed.

The crew was very professional and highly proficient. Thank you for alleviating my concerns with the water damage to my home.

The entire experience was easy and painless. I can not say enough great things about the crew. Incredibly professional and went above and beyond on every task. Overall, the entire crew was AMAZING and I would recommend them to anyone. Each and every guy on the crew deserves a raise!

Keep the great service!

The crew had my confidence from the moment they asked if I needed any help.... if he hadn't asked, I may still be drying my house. I would recommend this franchise in the future to my friends.