Who do you call at 2am?
Our phones are answered 24 hours a day by two of our office staff, Kate Rankin or Shanler Fisher. It doesn't matter if it's 2 am or 2 pm these ladies get pertinent info available such square footage affected, type of flooring, cause of loss, etc. They then dispatch the crew as quickly as possible with the equipment needed. By answering the phone ourselves and not using an answering service, we save the customer valuable time which can in turn save valuable items in the home or office. Plus, when you have a water or fire emergency talking to real person on the phone, who understands your concern and urgency, can be a comfort. SERVPRO of Northwest Fort Worth is here to help 24/7 365 days a year. Call us day or night at 817-232-3333.